Shipping policy

Last Updated: June 2026

Thank you for shopping with The KPOP Empire.

Processing Time

Orders are typically processed within 10–15 business days after release date.

During new album releases, special promotions, or holiday periods, processing times may be extended.

Shipping Methods

We use USPS and offer real-time carrier-calculated shipping rates at checkout.

Delivery estimates are provided by the carrier and are not guaranteed.

Domestic Shipping

Orders are shipped throughout the United States using USPS services.

International Shipping

International shipping may be available to select countries. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Tracking Information

Once your order ships, tracking information will be sent to the email address provided during checkout.

Lost or Delayed Packages

The KPOP Empire is not responsible for carrier delays caused by weather, customs processing, or other circumstances beyond our control.

If your package appears lost, please contact us and we will assist with the carrier investigation process.

Contact Information

The KPOP Empire
thekpopempirestore@gmail.com
425-244-5724